Training & SupportService that exceeds your expectations
● | Initial training on all primary functions |
● | We provide continuous, unlimited support |
● | MBC updates & enhancements are free of charge |



PayGate User Guide | Secure Web Pay | Merchant Connect |
Click on the images above to download PDFs
MBC | ACH Direct | Elavon | DTI | |||
561-862-6085 | 866-290-5400 | 800-725-1243 | 800-724-7000 | |||
8:00am - 5:00pm EST | 8:00am - 6:00pm CST | 24/7/365 | 24/7/365 | |||
Click for Support | Click for Support | Click for Support | Click for Support | |||
MBC is primary support: |
Contact ACH Direct for: | Contact Elavon for: | Contact DTI for: | |||
When necessary we refer you to the contact most qualified to resolve your issue. | Password resets, afterhours VT3 support & ACH Invoice inquiries. | Online statements, retrievals, chargebacks & security including fraud. | Statements and retrieval requests, chargebacks & security including fraud. |
-
How To:
The links below include narrated videos and printable documents demonstrating how to perform common task